For a lot of retailers, one sales channel very quickly becomes not enough in terms of satisfying the needs of the customers, and in those cases business owners need to immediately start thinking of different solutions. Multi channel selling has become very popular over the years and different multi channel ecommerce software solutions have seemingly made things even easier. However, as with most things, nothing is perfect and selling on multiple channels has its pros and cons, so keep on reading this article for some multi channel retailing advantages and disadvantages so you know what you are getting yourself into before you actually make the choice.
Advantage: You will get a lot more exposure
When you are a business owner, getting as much exposure as possible is always the goal because that will open your business to more clients. When you are using multiple retail channels, you have the potential to access a lot of new customers and that extra exposure means that there are a lot more chances for your business to be noticed by someone that is interested in your products but wouldn’t have come across you brand otherwise.
Disadvantage: A lot more work
When it comes to multi channel retailing advantages and disadvantages, this one is actually pretty logical, but it is also something that a lot of people don’t realize either. If you are selling on multiple channels, then the amount of work that you will have to do is also going to increase. Of course, the fact that you are getting that extra exposure will hopefully bring you a lot more sales, but that doesn’t change the fact that there will be a huge strain to your business and you will have to find ways that will help you cope with the rise in demand, so this is definitely something that you need to be prepared for.
Advantage: You have more than one source of revenue
If you are only selling on one channel, then you are in a position where you depend on that singe channel when it comes to making money. However, the great thing about selling on multiple channels is that you are able to get revenue from multiple places. For example, if you have a brick and mortar store and it happens to be raining, you don’t have to worry that your sales will drop because your customers will still be able to shop online and you will still get your money. So, apart from getting your customers a lot more options when it comes to where they can shop your products, you are also making sure you can make money from more places as well.
As you can see from some of the multi channel retailing advantages and disadvantages that we mentioned above, there is definitely a reason as to why people love the idea of expanding their businesses to multiple channels, even with some of the disadvantages that that brings. Make sure to go over everything that we discussed above and hopefully that will be enough help for you to make the best decision for your business.
Multi-channel Inventory Management: How to avoid over-stocks and out-of-stocks: https://t.co/mmABVmMXEB #MultiChannel #Inventory #InventoryManagement #eCommerce #EDI #CRM #ERP #Integration #Commerce #Selling pic.twitter.com/g0X31Hq0z0
— Marc Darmon (@Marc_eBridge) 13 de abril de 2018